How does it work?
You choose which kind of support you’d like for your Shopify store.
Submit your task, describing what work you’d like done.
We send you the completed project, you approve, we publish.
Now you are ready to submit your next task!
What type of consulting do you provide?
Home page design, theme tweaks, promotional banner design, icon design, product photo clear-cutting and more.
Need to convert more sales on your website? We have the experience needed to help improve your conversions.
Our expertise and reporting can provide you valuable insight on what needs to change to improve your conversion rate.
Your website message
Does your copy sell your product? Encourage your traffic to buy with persuasive wording.
Want to know how you compare with your competitors? Discover what you can be doing better.
Data analysis (Google analytics)
Get advice on how to improve your Shopify store by spending 1-on-1 time with a Shopify Expert.
SEO & On page optimisation
Have your website rank better on Google with proper SEO and on page optimisation.
Branding is key when building an empire. People want to know who you are and what you're about. Let us help with building your brand.
Heat map recording
Identify usability issues by watching recordings of real visitors on your site as they click, tap, move their cursor, type and navigate across pages.
Why Battenburgs continues to use ShopHelper
Batenburgs being a well established gift basket service had no real online presence.
ShopHelper experts assisted Battenburgs by increasing their online presence with on page optimisation, Facebook campaigns, creating tweaks on their Shopify theme and educating them on how to generate more sales with returning visitors using coupon codes, loyalty, reward programs, Facebook promotions, setup of cross selling and split test app.
"We saw an 80% increase in sales thanks to the consulting and expertise from ShopHelper."
They received support with:
Updated theme on website
Split testing on prices with their most popular products.
Changing promotional banners on the home page
Custom fields added for clients to leave messages with each order.
On page optimisation
Educated on how to use Facebook advertising
Consulting on branding, to help increase their prices
Ready to reach new heights?View pricing to get started
Frequently Asked Questions
What counts as a single task?
A single task is work that takes 1 hour or less to complete.
An example of this would be changing the colour of some elements, moving things around on your product template, or setting up your navigation menu.
Any changes that take less than an hour to do.
Examples of work that do not count as a single task:
- Full page redesign
- Wholesale setup
- Custom complex contact form
- Setting up your domain
If you're not sure, send us a message.
Are there types of tasks that you don’t do?
We don't do:
- Ad management
- Repetitive data entry
- Full page redesigns
- Complex custom forms
How does your turnaround time work?
Depending on your plan, we’ll respond to you within 12-24 hours. Once we have your project confirmed (the more detail you provide, the better!) then the 1 business day turnaround starts to return your project completed to you.
Am I able to use my subscription for more than 1 store?
Our Support plan is only for a single store
If you’re needing support for more stores you can purchase another plan or get in touch.
I have a whole heap of things I’d like you to do, can you do them?
Yes! On our Support plans you can have one task running at a time and each task must be 1 hour or less to complete. We do not allow splitting larger jobs into multiple tasks.
Do you accept agency work?
Yes, we do. But please get in touch with us first to see if we’re the right fit for you.
What are some examples of tasks?
- Design changes to themes
- Set up subscription apps
- Add custom fields to product pages
- Fix responsive issues
- Install instagram feed
- Add secondary image on hover
- Install a custom font
- Bulk resize images
- Add custom functionality
- Newsletter styling
- Design promotional banners
- Add product tags & setup collections
- Install & setup custom forms
- Add and update Lookbooks
Not sure if yours counts? Message us.
Do you offer consulting or advice on what I should be doing with my store?
Yes, we do, on our Shopify Growth plans. These plans are perfect for businesses looking to take it to the next level.
When can I contact you & when do you work on my project?
We’re available during the week to answer your emails and work on your projects.
We’re open Monday to Friday from 8.30am-5.30pm (+13:00 GMT).
Our office is based in Auckland, New Zealand.
Is my subscription renewed automatically?
Yes, you’ll be billed automatically every month. You can cancel your subscription at anytime.
Do you set up new stores, or do full website builds?
We do, but under our parent company - Zyber.
This is because ShopHelper is dedicated to solving your smaller tasks. We can also support you with growth strategies and consulting.
Am I able to get my clients work done via ShopHelper?
Yes, however we won’t liaise directly with your client. You will be our only point of contact.